What is the Fit Score and how is it calculated?
The Fit Score is our AI-powered matching system that evaluates candidates across three dimensions: resume analysis, work style assessment, and interview transcript analysis. Each dimension is weighted based on the role tier (entry-level through executive), providing a comprehensive 0-100 score that predicts how well a candidate will fit your organization and role.
How does TalentHub ensure compliance with state regulations?
TalentHub maintains an up-to-date compliance matrix for all 50 states, tracking DD/IDD Medicaid waiver requirements including background check requirements, training mandates (like DSP-specific training hours), and credential tracking. We automatically flag missing compliance items and send reminders before deadlines.
What is the Work Style & Values Assessment?
Our assessment is a 15-20 minute survey that evaluates candidates on key competencies aligned with the NADSP (National Alliance for Direct Support Professionals) framework. It measures factors like person-centered thinking, community inclusion values, and ethical decision-making to help you find DSPs who truly fit your mission.
How does the AI interview transcript analysis work?
After conducting interviews, you can upload a transcript - either pasted as text or as a transcript file (VTT, SRT, PDF, or DOCX) exported from your meeting tool. Our AI analyzes the conversation to identify evidence of competencies, red flags, and alignment with DD/IDD service values. This provides objective insights to supplement your team's evaluation.
Do you offer a free trial?
Yes, every new organization starts with a 14-day free trial with full access to every feature. No credit card required to start. If you decide not to subscribe, the trial simply ends - your data stays put.
What about OIG exclusion checks?
TalentHub checks candidates against the SAM.gov exclusions list - the federal registry that incorporates the OIG List of Excluded Individuals/Entities. Employing an excluded individual can put Medicaid funding at risk, so the platform records every check and blocks the hire workflow when a match is found, until a reviewer has investigated and recorded a superseding result.
Can I customize the role tiers for my organization?
The six-tier structure (DSP I through Executive) is fixed so Fit Scores stay comparable across postings, but within it you pick from a full catalog of DD/IDD job families - direct support, clinical, supervisory, program management, director, and executive roles. You can also add custom evaluation criteria to your hiring profile - the factors that matter to how you operate - and the AI scores every candidate against them.
